Hospitality Schmotality Not! Hospitality 101: How Not To Earn Your Tips

2 thoughts on “Hospitality Schmotality Not! Hospitality 101: How Not To Earn Your Tips”

  1. Last Saturday night I had dinner at a restaurant called Indigo (Yard) in Edinburgh. It was the last weekend of the Festival, everywhere was crowded, the restaurant was packed to capacity.
    THe food was excellent and the service brilliant.
    These days this is so unusual that I want to tell everyone! If you ever go to Edinburgh, try Indigo (Yard).
    I don’t live in Edinburgh, and rarely go there so I have no vested interest.

  2. Yes these good things can happen if all the restaurant’s “machineries” are in place. Meaning the food ordering system have been fine tuned so that orders could get to kitchen on time, culinary staff are well trained, floor crew are well trained and empowered to make certain decisions, there are enough manpower to go around. It takes a lot to make a meal appear infront of a customer and make him part with his money happily.

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