I was pondering what kind of title should I put for this blog? So many came to mind. But, I can tell you this. I was one disappointed customer of Subway Bandar Seri Damansara today. And, they just lost a customer. George and I were in Bandar Seri Damansara today and decided to pop in … Continue reading Subway Malaysia
Basic requirement to work in the service industry (according to the Service Book of Hanie): You must enjoy interacting with people. No point working in the service industry if most of the time you prefer to interact with your mobile phones, or feeling defiant each time someone comes to your counter to ask for something. … Continue reading The Service Industry
I left the manpower outsourcing industry close to 3 years back. Thats what happened when you have a major life shifting event. A real bummer really but life must move on. One of the core businesses we did (and we did extremely well) was total outsourcing to the hospitality, service and leisure indutries. 60% of … Continue reading Hospitality Schmotality Not! Hospitality 101: How Not To Earn Your Tips
Have you ever tasted the pizza in Souled-Out, Hartamas? Pick one pizza, any pizza for that matter and you will not be let down. Washed down with their mean Long Island Tea, I could not have asked for a better dinner. Peter the bartender will be there to take care of whatever your bar needs, be it to … Continue reading What Are The Things That Make My Diet Go Busted, Part 2
I havent gone to the city for quite sometime now. The traffic is a pain especially during this rainy season. They say, ‘It takes a drop of rain to make a hell of traffic jam in KL”. I suppose this is true. Some of these idiots KL-lites tend to lose their sense of direction (and … Continue reading Kuala Lumpur At Midnight – Part 1
I had the opportunity to lunch with my cousin who had just arrived a few days back from UK. It was so wonderful meeting him again after such a long time. Lunch was at KLCC and we decided to tuck into the Nasi Kandar Hameed. As usual, I like my nasi kandar “banjir” (plenty of … Continue reading Welcome Back, Cousin!
I miss my restaurant that I left back in KK. And, knowing the fact that I will not return there anymore pains me. Greatly. I will not be able to admire the far away sea from its balcony, nor able to cook in its stainless kitchen which was designed primarily by me with pride and … Continue reading Nostalgic Sunday